Loaner Vehicle Policy

• Must be at least 21 years of age
• Valid driver’s license required
• Active automobile insurance required
• Valid credit card required for authorization

A hold of $100.00 will be placed at pickup to cover potential toll usage and fuel replacement. This authorization is an initial hold and is not a charge. It will only be used if applicable expenses are incurred and is the initial minimum only — if other charges are incurred they can be charged to the card provided on file. Please note that $70.00 of the hold will be held and used towards gas/incidentals; funds not used will be released back to the card used. Then, $30.00 will be held for Sunpass usage and will be held until toll charges are finalized. This can take 2-3 weeks for refund of tolls not used to be completed.

• Excess mileage is anything over 100 miles per day
• Misuse includes violations of smoking, pet, and fueling policies
• Failure to return within 24 hours of repair completion or at dealer’s request

All loaner vehicles are equipped with a SunPass. Only the provided SunPass may be used. All applicable toll charges are the responsibility of the contracted guest and will be billed to the card on file.

Vehicles are provided with a recorded fuel level at pickup. Vehicles returned with less fuel than noted at pickup will incur a refueling charge of $5.50 per gallon.

All traffic, parking, and tow violations incurred during use of the loaner vehicle are the sole responsibility of the contracted guest per the rental agreement.

We enforce a strictly non-smoking fleet. Any loaner returned with evidence of smoke odor, ash, burns, or residue will be assessed a cleaning and deodorization fee of $200.00.

To maintain vehicle cleanliness for all guests, pets are not permitted in loaner vehicles. Vehicles returned with pet hair, stains, or odors will be assessed a cleaning fee of $200.00.