Customer Testimonials
Best in class Dealership. Professionalism is second to none, Richard is excellent at taking care of his guests as if they were at his home. This is where I'll send my family and friends. Lexux of Pembroke Pines is best in class.
The selling price of the car was altered from what I agreed . Hidden fees and add-ons were added without your permission. The down payment amount I paid wasn't properly credited on the contract. They pocket it as pure profit. The refuse to respond or fix the problem. I had to file fraud case against them with the state and with Lexus Corporate.
The selling price of the car was altered from what I agreed . Hidden fees and add-ons were added without my permission. The down payment not properly credited on the contract. They pocket it as pure profit. Refusal to respond or fix the problem. I had to file fraud case against them with the state and with Lexus Corporate.
I was very happy with the way I was treated by everyone at Lexus of Pembroke Pines. I feel I got a very good deal and was not pressured into buying. Richard Manovis, my salesman and Moaz the Finance person were wonderful to deal with. I will certainly use them again for my next car.
Mo was great and able to find me exactly what I was looking for. Thank you Mo I gave him the nickname Mo’ Better…..he is more better than the rest 😉
I just purchased my sixth Lexus from this dealership, and once again, I had such a great experience! There’s a reason I continue to come back. I absolutely love my new car, and the service is always excellent.
Michael was wonderful to work with—helpful, knowledgeable, patient, and never pushy. What I appreciate most is that his service doesn’t stop once the sale is complete. He continues to be available and helpful even after I’ve purchased the car, which says a lot about the way he takes care of his customers.
After six Lexus purchases, I can ... Read More DealerRater - Sep 23, 2026
This is the 5th Lexus I adquire from Lexus of Pembroke Pines and as ussual the treatment I had received is excellent. Andres Vergara took care of my 2 previous Lexus and now with my TX350. I am very happy with the customer service you have, specially Andres. Thank you Lexus of Pembroke Pines.
Excelente attention, knowledge sales person and very courteous. They answered all my questions and requirements. Khalid did a great job.
I had an amazing experience at Lexus of Pembroke Pines! Huge thank you to Sammy, Sal, and Moez for making the entire process smooth and stress-free.
Sammy was my sales rep and was great from beginning to end. He was patient, knowledgeable, and made sure I was comfortable with everything throughout the process. Sal, the sales manager, worked with me and helped put together an amazing deal on my new 2026 Lexus RX 350. Moez in finance was also excellent—he explained everything clearly, made the paperwork easy, and made sure everything was taken care of.
The whole team treated me with ... Read More DealerRater - Sep 22, 2026
Amit was instrumental in my lexus business ! He’s the best.!smooth I absolutely love my hybrid lexus.
Sales associate and sales manager lead me to believe tgey were giving me an amazing deal on my lexus trade in when they offered me the lowest price and listed my vehicle for sale for$6,000 more than they gave me with my trade in.
After I showed them a higher offer from carvana and Carmax they mislead me and convinced me the quote I received online is not the actual amount I will receive.
We bought 2 vehicles at the same time from the agent and his manager and we dud not get the best deal as they led us to ... Read More DealerRater - Sep 19, 2026
Excellent service Amed was very professional he found us exactly what we needed we are very grateful
Adeel and others at Lexus of Pembroke Pines treated me very well. They enabled me to work within my budget. I was buying an older used vehicle. Even though it was a relatively small transaction, the treatment couldn’t have been better if I was buying a new $60,000 car.
Adeel and Hotniel are the best in the business. My family has purchased 8 cars from them and won’t even consider going anywhere else.
Muy buena la atención, la mejor vendedora Veronica siempre busca la manera de ayudarte y te vallas satisfecho.
Thank you, Michele Alter, for helping me purchase another car with you , this time Lexus Es 350h, I love it , and for always providing such an amazing experience once again! Your professionalism, dedication, and outstanding customer service are truly exceptional. You made the entire process smooth and stress-free. I highly recommend Michele—she is absolutely the best!
Always a pleasure to deal with Richard Monivs .He treats me like family. Always a pleasure that’s why I keep coming back.
This dealer is a nice place to do your business, nice and professional people is attending customers, they have a good service for customers!!!
Excellent service. The transaction was not stressful, Patrick paid attention to detail and ensured everything step went well very satisfied.
Had a wonderful experience with Lexus of Pembroke Pines.Just leased my second vehicle with the help of Michele Alter. She so knowledgeable on the product, experience was quick & painless,which is what we all want when shopping for a car. Thanks Michele!!! Jairo Gomez
Thank you Richard Monivis and the staff at Lexus of Pembroke Pines. This is my 4th straight lease from Richard and he always delivers! From beginning to end, he makes the leasing experience superb!
Nicholas Ensey was amazing! My parents were looking for a very specific Lexus and he really went above and beyond to find the exact one they wanted. Being all the way in California, I thought buying a car from Florida would be a headache, but he made the entire process so easy and helped us every step of the way, including getting the car shipped to us. He was always responsive, patient, and genuinely helpful.
A huge thank you to Nicholas for putting in the extra effort to make this happen for my parents. It really meant a lot to ... Read More DealerRater - Sep 12, 2026
I had such a great experience purchasing my brand new 2026 vehicle, and I have to give a huge thank you to Andres for making the entire process so smooth and enjoyable!
Lexus of Pembroke Pines is the best. Good prices and good service Sammy is a great salesman
I had a really good experience buying my Lexus. Dulce was awesome from start to finish. She was friendly, helpful, and made the whole process easy. No pressure, no hassle, just a great experience. I’m very happy with my Lexus and would definitely recommend Dulce!
Una atencion exceptional todos mis carros los he sacado con Veronica Rodriguez y los financistas magnificos
If you are looking to purchase a Lexus you must see Michele. She makes the entire process seamless. Everything was handled amazing and it was an absolute pleasure to deal with her.
Richard Monivis is exceptional. He makes the car-buying experience seamless. I have gone to Richard for my last three cars, because I know that his professionalism, preparation, and advice are unmatched.
When I arrived at the dealership, he already had the two cars that I was interested in out and ready for me to test. In addition to that, he took me to see each of the possible car colors in person instead of only looking online.
I fully trust his opinion and his honesty. I am a mom of a young child, and Richard took the time to show ... Read More DealerRater - Sep 10, 2026
Julio was extremely pushy, often ignoring my wishes and/or needs. He clearly just wanted to sell the car and cose the deal for his own benefit. He failed to inform me that the car he was selling me needed work: alignment and steering power. He is definitely all about making money.
Lexus of Pembrook made it easy to transition into our new lease of a Lexus TX 350 Premium.
Friendly, professional specialists on staff. Clean organized and ultimately the best looking vehicles to serve years.
Dulce was wonderful. She was knowlegeable, patient, kind and respectful. I would DEFINITELY recommend her.
Richard Montavis made my purchase a great experience. He was extremely helpful in finding a car that was in my price range. This is the second car I’ve purchased with him.
Thank you Dennis for your assistance. I recently bought my 2026 IS 350. I love it!
Michele helped me purchase a 2026 Lexus IS 350. She was amazing to work with and made the process so easy. I highly recommend her.
The experience was great, the atmosphere was very welcoming. Sales representative Ronald was very knowledgeable of the features of my new vehicle and made the experience very comforting. I would recommend him to family and friends!
The sale service was amazing Denise help get the car I wanted and we were treat with A plus service. The process was fast I’m glad I came to Lexus Pembroke Pines they have excellent service
Exceptional Experience at Lexus of Pembroke Pines
Buying a new vehicle can sometimes be stressful, but Richard Monivis completely changed my perception of what a car-buying experience can be.
I recently purchased my 2026 Lexus NX 350h, and from the moment I met Richard, I knew I was dealing with a true professional. What impressed me most was his knowledge, patience, honesty, and complete lack of pressure.
Richard took the time to listen to what I wanted, answered every question, and explained everything clearly. I never felt rushed, pressured, or like I was being sold something I didn’t need. Instead, ... Read More DealerRater - Sep 2, 2026
Sales person was good such as very friendly And described Lexus car and free drinks and foods.
Using car information by FB. Clean office and customer handle. You give me Free drinks and food..
Had a great experience working with Adeel Sadiq at Lexus of Pembroke Pines. He was friendly, professional, knowledgeable, and never pushy. Adeel made the entire car-buying process smooth and stress-free. Really appreciate his help and excellent customer service. Highly recommend Adeel!
Alex Whitmon was a great salesman to walk me through the process. His price was good and he was very reachable. He arranged transportation for me to get to the dealership so I could drive my new Lexus RX 350 home!
I had a very good experience buying my car from Lexus of Pembroke Pines, particularly with Amed Rodriguez during the test-drive and in the process of purchasing the car and at the end with Piero in showing more detailed features of the car and linking my phone to the car, we also got to practice how to self-park the car. The financing with Art was also smooth and easy to finalize. Love the car, Lexus ES 350h, very nice quiet ride.
Andrés was very professional and understood how to align our needs to the proper car and offer.
Andres was very accommodating and helpful. The customer service was above and beyond. I’m happy with my experience.
Fabio & Art were wonderful to work with at Lexus of Pembroke Pines. They helped me find the exact GX550 I was looking for when my local dealership 4 hours away couldn’t help me. They made it super easy!!!
Excellent customer service! I travel from Miami to Lexus Pembroke Pines due to their excellent customer service. I worked with Richard Monivis when ourxhasing my new car and he was great. Very professional, honest, and on point t! Thank Yiu!!
My experience was absolutely amazing, would recommend anyone that needs someone that know the in and out about cars Lexus Pembroke pines is the Best
Dealing with Richard is always a pleasure. He has been our guy for many years and makes car shopping a great experience.
Deseo expresar mi sincero agradecimiento por su amabilidad y, sobre todo, por el excelente servicio brindado. Ha logrado identificar con precisión mis requerimientos en cuanto a color, referencia, diseño interior, modernidad y tecnología. Estoy sumamente satisfecho con mi Lexus, al cual he denominado "Pantera" debido a su tonalidad carbón y sus atributos de fuerza y velocidad. Mi pareja y yo quedamos muy complacidos. Reitero mi agradecimiento por su destacada labor.
Very attentive explained the whole process of leasing this car the salesman was always available by phone prior to taking possession he was wonderful
Our sales rep was Abed. He and the rep who handled our financing were both outstanding! I dreaded having to work with a dealership and the “car salesman stereotypes” that go with the experience. They wiped away every stereotype I anticipated and made our 95 minute drive to their location well worth it with everything in place before we arrived! Very grateful!
Excellent team work! Amed was very helpful and effective during the process, was a pleasure
I have bought my last three Lexus vehicles all through Michele Alter, she is the absolute best. She always takes care of all our needs and make sure that all of our questions are answered. I will continue using Michele. for all future vehicle purchases because I have complete trust in her.
Amit and Mo are fantastic! They were honest and helped my family getting the SUV that best fit our needs and wishes.
This is the best experience I have ever had in a dealership, the process was smooth from start to finish. This was all possible thanks to Patrick the sale person who patiently attended our needs without forcing us into any vehicle. We told exactly what we were looking for and he made it happen. Fast and furious, we did not have to spend half of our day at a dealership. Great job Patrick, you represent well Lexus of pembrooke.
Kazi, and all the people I spoke with during this purchase were very helpful and not pushy at all.
He is kind and patient very helpful in the decisions making .He is a good listener
Our salesman John was the best. Very patient with my wife and I as we figured out exactly what we wanted. Very impressed with the entire team at Lexus of Pembroke Pines, everyone we worked with was an absolute pleasure to deal with.
I recently visited Lexus of Pembroke Pines to have my vehicle serviced. The day before my appointment, I received a text from a salesperson, Aaron Johnson, asking to meet. While I was there, I agreed to the meeting, which turned out to be a sales conversation. We reviewed some new vehicles, and I let Aaron know upfront that I wasn't in the market for a new car. I was happy with my current leased vehicle, which had about 12 months remaining on the lease.
Aaron made an offer that was hard to pass up. Given that my lease was approaching ... Read More DealerRater - Aug 11, 2026
Excellent experience at Lexus of Pembroke Pines. The entire process was smooth, professional, and straightforward. Everyone treated me with respect, answered all my questions, and made the purchase easy and stress-free. I’m extremely happy with my new Lexus and would definitely recommend this dealership to anyone looking for great service and a professional buying experience.
It was a great experience. My salesman was very helpful knew his cars and gave me a great deal.
No hassel upfront experience. Thank you!!! Will recommend my family and friends Zebbie was amazing!!
Lexus of Pembroke Pines is the best! Great customer service and amazing sales and finance. Highly recommend, especially Richard Monivis in Sales and Patrick Nasto in Finance.
Lexus if P Pines is the best Lexus dealer and they should feel proud of Andres Vergara, Product Specialist. Andres help us getting my car and he went above and beyond to get me a good deal.
Richard Monivis, as always, provided outstanding service. He took the time to clearly explain every detail of the vehicle and presented the best options based on my needs, making the entire process smooth and stress-free. His professionalism, knowledge, patience, and genuine commitment to customer satisfaction truly set him apart. I greatly appreciate the exceptional experience he consistently provides. I highly recommend Richard to anyone looking for honest, reliable, and personalized service, and I will definitely continue recommending him to my family and friends.
Mike Banko was amazing, though we gave him a hard time on our negotiations, but he maintained to be patient , accommodating and professional. I will definitely refer all my family and friends to him. Thank you again Mike for your great help.
Dulce made me make a deal. Not buy yet but Dulce make an appointment with agreed price in very less time. Great help. Thanks Dulce.
Fue una muy buena experiencia veronica fue muy profesional y nos explicó todo el proceso y cualquier duda ella nos explicó para que saliéramos satisfechos
Excelente Trato y profesionalismo. Es muy notorio como hacen su trabajo y además complacer en todo lo posible al cliente, desde que tienes el primer contacto con representantes de la Lexus son muy educados y amables, mi experiencia fue excelente, Aaron se esmeró con mucha paciencia para llegar al mejor acuerdo y salir yo con mi auto muy complacida… gracias
I cannot say enough good things about Kazi and our experience purchasing a vehicle here last week. My son and I have known Kazi for almost six years, and throughout all this time, he has been absolutely wonderful to work with. Kazi makes the entire process smooth, honest, and completely stress-free. He is professional, patient, and truly cares about finding the right vehicle for his customers rather than just making a sale. The experience was exceptional from start to finish. Thank you for taking such great care of my son and I for all these years! Dixie N.
Kazi Sofian was great! He helped us find the exact vehicle we were looking for and answered all the questions we had
We live in Tampa, but could not find the Lexus vehicle we wanted locally, so we ended up at Lexus of Pembroke Pines by chance...sorta. It turns out that the only dealership in the state of Florida that had the vehicle we wanted was Lexus of Pembroke Pines. From our initial discussions with Luis, to working the details with Kazi, and finalizing the deal with Zulimar, we can't stress enough how easy the process was. Not being local wasn't a problem. We worked closely with Kazi and knew exactly where we were in the process. Kazi was ... Read More DealerRater - Jul 31, 2026
Richard Monivis was outstanding in every way. Most of all, he made the whole experiance stress free! It was our pleasure to work with him.
I had a wonderful experience from start to finish. My sales person and financial person were both great. I love my Lexus.
Although I didn't have the best experience as part of the purchase process of my vehicle, Rohan from Sales Management has gone above and beyond to listen to my concerns and do his best to rectify. Most recently, the valve on one of my tires snapped off completely when putting in air in the tire. At this point, I hadn't even had the car for a month, and surely I thought this was something that would be covered since it was obviously a defective part. The service department suggested outside factors had played a part and wanted to ... Read More DealerRater - Jul 29, 2026
Fred made our experience at Lexus exceptional from start to finish. He truly went above and beyond with his customer service, professionalism, and genuine care. He was incredibly helpful, informative, and took the time to answer every one of our questions and concerns without ever making us feel rushed. His knowledge, patience, and honesty made the entire car-buying process smooth and stress-free. If you’re looking for someone who genuinely cares about his customers and provides outstanding service, I highly recommend asking for Fred. Also a big thank you to Vivian from financing she was very sweet and thorough. Thank ... Read More DealerRater - Jul 29, 2026
I highly recommend Gaetano Constantino at Lexus of Pembroke Pines! He is simply the best salesperson. My daughter, my husband, and I have been buying our cars from him for more than 12 years, and every experience has been outstanding. Gaetano is professional, honest, knowledgeable, and always goes above and beyond to make the entire car-buying process easy and enjoyable. If you're looking for exceptional customer service and someone you can truly trust, he's the person to call. You won't be disappointed! Contact Gaetano Constantino at 786-942-7259.
Richard is extremely knowledgeable and professional. The best in the biz. I wouldn't buy a car from anybody else.
I looked all over the country for a convertible LC 500! Lorena worked to find me one! Excellent service and dedication!
Fred was excellent, and very transparent and made it very comfortable and easy purchasing my new vehicle with him. I highly recommend him to anyone wanting a great experience at Lexus.
I just bought an IS 350 from Lexus of Pembroke Pines. I worked with Francesca Costantino on the purchase which was handled via text and email It was a great experience. Francesca was very attentive to my requests, it was hassle free experience I would highly recommend working with Francesca if you are in the market for a Lexus. Boris Argudin in Finance was great also. Loving our new car and the drive back to NY was great.
Muy Buena attention y may profecional te explication todos y te ayudan en todos lo necesario
I had a great experience with this dealership. The staff was professional, friendly, and honest throughout the entire process. They answered all my questions, made everything easy to understand, and never made me feel pressured. I'm very happy with my purchase and appreciate the excellent customer service. I highly recommend this dealership to anyone looking for a smooth and pleasant buying experience. A special thank you to Nicholas Ensey for going above and beyond to make sure I found the right vehicle. Their knowledge, patience, and professionalism made all the difference.
It’s was an online sale. Salesman would ignore my request for financial person to call me and discuss pricing and payment.
Lorena she’s super professional, she explains everything, i can recomen her, Thank you L
Dulce was the first car sale representative to make my car buying experience wonderful. She was authentic, transparent and kind! I definitely recommend her!
Richard is a true professional and dealing with him is a pleasure. Looking forward to doing more business with Richard.
I had a great experience with Lexus Pembroke Pines. Thanks to Adeel for being attentive and professional. 100% recommended.
The were all professional over there love that dealership and then would recommend them to family and friends
Sales agent Patrick and finance manager Art were great. It was a smooth process from the moment I walked in to see the cars in the showroom to the moment I walked out with my new Lexus. The car insurance agent she was also great in helping to add my new Lexus to my insurance policy.
I am very happy and pleased with the team for helping me and making sure it was possible.
Great experience with Andres at Lexus of Pembroke Pines. We went through all the options for trading in my 2020 Lexus for a 2026 and the process was quick and easy with very friendly service.
I processed a vehicle in 25 November and Adil was the sales manager for the sale. He was exceptionally courteous very easy to work with and he made the purchase very simple and easy for me. He went out of his way to get the car washed and clean up.
I have owned 4 Lexus vehicles over my driving experience. Lexus vehicles have ALWAYS performed to their optimal performance. My experience with your salesman Andres Torres was exceptionally professional and knowledgeable. Andres was patient and kind and answered all of my questions. There is NO doubt that Andres will advance and receive NUMEROUS promotions within the Lexus organization. I’m a retired Real Estate Broker and I detest pushy sales agents. I have fired agents for their aggressive tactics even including my ex wife. Andres has the temperament and integrity to put clients at ease during their acquisition of a new ... Read More DealerRater - Jul 14, 2026
Andres was a pleasure to work with, very patient and helpful. He made the process easy, quick and pleasurable.
I can’t say enough great things about my experience with Adeel Sadiq at Lexus of Pembroke Pines.
I was looking for a GX 550 with a specific interior and exterior combination that isn’t easy to find. As a previous owner of two Lexus vehicles, I was excited to purchase another one, but I hadn’t bought a vehicle since 2014. After calling and visiting several Lexus dealerships, I was honestly surprised by how often I wasn’t being taken seriously and zero follow up.
Thankfully, I was connected with Adeel Sadiq, and my entire experience changed. From the very beginning, ... Read More DealerRater - Jul 12, 2026
I had a wonderful experience leasing my new Lexus at Lexus of Pembroke Pines! Richard was incredibly helpful, personable, and I felt like I received a genuine experience throughout the entire process. Thank you so much and I’m so excited for my new car!
Michele made my entire leasing experience outstanding. She was honest, professional, patient, and always available to answer my questions. She found exactly the RX I was hoping for and made the process smooth and stress-free from beginning to end. I truly appreciate her dedication and exceptional customer service. I highly recommend Michele and Lexus of Pembroke Pines!
Amit was a really nice guy and met all my needs and requirements. I recommend if you are looking for a new car to ask for him.